Clinical Governance and Quality

• Medical Director: Oversees clinical policies and provides leadership.
• Board of Directors: Monitors performance and accountability.
• Governance Team: Ensures service quality, manages risks, and promotes improvement.
• Clinical Audit Programme: Measures and enhances patient outcomes.
• Patient-Centred Approach: Engages patients in service design and feedback.
• Learning from Complaints: Integrates feedback into our governance and improvement processes.

We welcome ongoing feedback and are committed to continuous improvement.