Accessible Information Standard
The Accessible Information Standard (AIS) is a new NHS England standard for NHS and adult social care organisations.
The aim is to ensure that people who have a disability, impairment or sensory loss, receive information that they can access and understand, for example in large print or via email.
This affects the services we provide in the following way – we will:
ASK – identify patients who have information or communication needs
RECORD – make a note of those needs in a standard way
ALERT – highlight the patient’s record, so their needs are clear
SHARE – where appropriate, share that information with other NHS and adult social care providers
ACT – aim to provide information to patients in an accessible way
PLEASE NOTE: You do not have to wait for us to ask you. If you have an information or communication need, you can tell a member of our staff and they will note it on your medical record.
